Frequently Asked Questions

I cannot find a city or neighborhood in the search?

All areas available in the search are determined by the marketing, IT or digital strategy teams. If there is an area you believe should be included and is not, please contact a team member in one of these departments.

I cannot drill down to neighborhoods in certain cities?

In some areas, such as small townships and rural communities, the city/town level is the lowest level that can provide meaningful and/or complete data. If you believe there is a community that should allow for neighborhood-level searches, please contact a team member in your marketing, IT or digital strategy departments.

How do I add my contact information or personal brand to a guide or report?

You must have be logged in and have a completed profile in order for your contact information to appear on a guide or report. A completed profile must include your first name, last name, email address, phone number and a head-shot photograph. If you have not signed in or created a profile yet, you can do so by selecting Log in / Sign up from the top navigation bar.

How do I favorite a location or access my favorite locations?

You must be logged in to favorite a location or view your favorites. To log in or to create a new profile, select Log in / Sign up from the top navigation bar.